Shipping policy
Shipping Policy
At Kavely, we are committed to delivering your order as quickly and securely as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During high-volume periods, promotions, or holidays, processing times may be slightly delayed.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 5–10 business days
- United Kingdom: 5–10 business days
- Canada: 6–12 business days
- Australia & New Zealand: 6–12 business days
- Europe: 5–10 business days
- Rest of the World: 7–15 business days
Please note that these delivery times are estimates and may vary due to customs, carrier delays, or other factors beyond our control.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions. These offers are subject to change without notice.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 1–3 business days for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer and are not included in the product price or shipping fee unless otherwise stated.
Lost, Delayed, or Stolen Packages
Kavely is not responsible for lost, stolen, or delayed packages caused by the shipping carrier, customs, or incorrect shipping information provided by the customer.
If your package is delayed or appears lost, please contact the shipping carrier first. You may also contact us at info@kavelyjewelry.com, and we will do our best to assist you.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping information, contact us immediately at info@kavelyjewelry.com.
Contact Information
If you have any questions about shipping, please contact us:
Kavely
Website: kavelyjewelry.com
Email: info@kavelyjewelry.com
Phone: +1 (310) 690-0468
Address: 7901 4th St N STE 300, Saint Petersburg, Florida 33702, United States